Oracle Fusion HCM Redwood Personal Payment Methods – Employee Search Resolution
Prepared for Ahmad Chaudhry
1. Issue Summary
The Redwood Personal Payment Methods page was accessible, but the employee search returned no employees. The required Redwood profile options had already been enabled.
2. Resolution Steps Performed
Step 1 – Update the worker search profile option
Navigation: Setup and Maintenance → Manage Administrator Profile Values
Search for and update the following profile option:
Profile Option Code Action
ORA_PER_ORACLE_SEARCH_WORKERSLOV_ENABLED Changed the profile option value and saved.
Note: The exact previous and updated values were not recorded in this document.
Step 2 – Run Oracle Search index ingest
Navigation: Tools → Scheduled Processes → Schedule New Process
Process: ESS job to create index definition and perform initial ingest to OSCS
Submit a separate request for each index:
• fa-hcm-person
• fa-hcm-acl
Review the request status and logs after each submission.
Step 3 – Refresh user access-control lists
Navigation: Tools → Scheduled Processes → Schedule New Process
Process: Compute Users ACL
Submit the process with the parameters appropriate to the environment and review the request status.
3. Verification and Result
After completing the profile-option change, Oracle Search index ingest requests, and Compute Users ACL process, employees started appearing in the Redwood Personal Payment Methods search list.
Verification Result
Redwood Personal Payment Methods page opens Successful
Employee search list displays employees Successful
Add/edit payment methods Not verified as part of this resolution